TPG Aged Care is owned and managed by the Director, Patricia Tassell who has overall management of the company and has worked in the aged care sector for over 17 years. Her role and function includes: budget management and planning; strategic planning; report writing and tender submissions; business development; and negotiation with local, state and federal government departmental officers. She has a strong community development background and previously managed a community based employment service for a period of six years and worked as a Senior Electorate Officer with a Federal Member of Parliament for a period of seven years.
Patricia sets the organisational standards and monitors the company’s daily operations, supervises the undertakings of senior management, has overall management of the budget, develops and drives growth, negotiates contracts and manages staff education and develops and/or sources training in line with the industry and company needs.
The Director works collaboratively with the Nurse Practitioner (NP) Shannon Tassell who has extensive experience in health and community care services management within WA. She holds a Masters degree in Nursing (Nurse Practitioner) with a delegation conferred by the WA Department of Health to work with people over 64 years of age. She presently works part-time to provide NP services in partnership with General Practitioners in three residential care facilities and works with consultant specialists via the Telehealth Program to support residents. She also provides consulting services for the Dementia Behaviour Management Advisory Service (DBMAS). Shannon previously worked in home based services for seven years as a Clinical Nurse Specialist for TPG Aged Care and an RN for Silver Chain Hospice Service.
Shannon carries out assessments for care recipients requiring high level support and provides education, support and clinical advice for staff. She also acts as the link with a broad range of allied health professionals and negotiates requirements for staff training in consultation with the Director and TPG Training Pty Ltd.
This position is held by Linda Grey who has worked in the aged care industry for the past 11 years and holds a Bachelor of Arts degree, a Certificate III in Aged Care Work and a Certificate IV in Frontline Management. She previously worked in a management role in Zimbabwe and as a Support Worker with TPG prior to taking up this crucial role at the service delivery level.
Linda has responsibility for the day to day management and administration of TPG Aged Care’s home care service delivery including supervision of customer service officers, service scheduling, staff induction training and supervision of care workers.
This position is held by David Madigan who has been employed as the Operations Manager with TPG Aged Care for five years. He holds a Bachelor of Science (Information Systems Development), a Prince II Project Management Certificate and previously had 10 years project management and 13 years contract management experience with the Department of Defence. Since taking up the role in the aged care sector he has worked assiduously to gain broad ranging knowledge of the aged care sector and to improve company systems to increase the efficiency and quality of service delivery by managing all compliance functions.
David oversees the normal operations of Community Services ensuring alignment with the business plan and company objectives. He also has a contract management role to ensure that processes are adhered to by complying with terms and conditions specified in contractual documentation.